TERMS & CONDITIONS

By accessing or browsing the LoveBombs.com.au website you hereby agree to the below mentioned terms and conditions. By making a purchase through the LoveBombs.com.au website you agree to these terms and conditions. The LoveBombs.com.au website is owned and operated by Love Bombs Co (ABN 21606373166). Love Bombs Co reserves the right to modify terms and conditions as required and with immediate effect.

All intellectual property on this website, including images, logos and illustrations is protected by copyright and trademarks owned by Love Bombs Co and available only for personal use. They may not be used in any way for commercial or any other purposes without written permission of Love Bombs Co.

Your use of LoveBombs.com.au is subject to the laws of Australia and any breach of the terms of use will be dealt with in accordance with the laws of Australia

SHIPPING INFORMATION

Love Bombs Co delivers within the Perth metropolitan region between 9am-5pm. Due to the nature of filling and delivering orders, we cannot commit to an exact delivery time on the day products are being delivered. If we have received clear contact details for the sender and receiver we may notify the sender when the delivery is dispatched. Where it is unclear a contact number is for the sender or receiver no notification will be issued in order to maintain the element of surprise.

 

Orders placed for Same Day Delivery must be placed by10am.

Love Bombs Co may accept later Same Day Delivery orders at their discretion.

It is not advisable to have products delivered where there is no certainty that the recipient or other responsible person is physically present. Love Bombs Co recommend ensuring where possible a person is available to receive the delivery. If this is not possible, we recommend a workplace address where a recipient is present. If no one is personally available to take the delivery at the nominated address, the delivery will be left outside the premises in the safest location identified and Love Bombs Co will retain a record of the delivery. If a safe place cannot be identified the delivery will be returned to Love Bombs Co and you will have the choice to collect in person or pay a re-delivery fee. Deliveries cannot be left outside apartment buildings or gated complexes.

Love Bombs Co takes no responsibility for loss or damage and remains exempt from any liability resulting from the delivery being left at the nominated address unattended or due to products melting or becoming infested.

UNATTENDED DELIVERIES & INCORRECT ADDRESS

It is strongly advised to ensure accurate delivery instructions are provided when purchasing a product.  Updates to or clarification of delivery instructions can be made after purchase by email to sales@lovebombs.com.au.

 

Love Bombs Co delivery persons often have a large number of deliveries to make and are not always able to make additional enquiries to clarify address details where they are met with an unattended or incorrect address. Should re-direction be required a $20 re-direction fee will be incurred. In the event the delivery address cannot be resolved the delivery will be returned to Love Bombs Co and the purchaser will have the option to collect on the same day or the products will be destroyed as they are no longer fresh.

 

Love Bombs Co takes no responsibility for loss resulting from incorrect address or unattended location. It is the responsibility of the purchaser to provide accurate information at the time of purchase.

CANCELLATION

48 hours notice is required to cancel an order and a $20 fee will be deducted from refunded monies to cover the cost of administration and transaction fees. Cancellation with less than 48 hours notice will result in the forfeiture of all monies paid. Please email sales@lovebombs.com.au for any cancellation of orders.

PRODUCTS

There may be some minor variation in the presentation of products due to the hand made nature of the products.

In the rare event certain product contents are unavailable, similar and equivalent value products will be substituted. We never utilise lower quality products in our boxes.

Love Bombs Co does not take any responsibility for the content of any personalised messages the purchaser includes with the product purchase.

ALCOHOL

Small amounts of alcohol can be purchased in products as genuine gifts and cannot be supplied to the purchaser. The purchaser must be over 18 years old. The recipient must be over 18 years old and must be able to provide ID upon delivery. Alcohol purchases constitute a component of Love Bomb gift boxes and Love Bombs Co does not supply alcohol separately to Love Bombs gift box products or sell alcohol in amounts above 2L.

PAYMENTS

- Credit / Debit Cards
- PAYPAL
- Contact sales@lovebombs.com.au for Cash or PayID Purchases
(Accepted at the discretion of Love Bombs Co
and must be paid at time of order placement)